We are very satisfied with all the items we ordered including the narrow walking frame. Supplied products were all of great quality - well crafted and durable. Great service from Essential Aids staff. Particularly liked the fact that we were kept up to date on order status via emails. Had to return an item for a size issue and that went smoothly as well. Definitely the best most reliable source for this type of equipment in the UK. I have tried others. We rate you at least a 5, five being excellent.