We have used essential aids once before and as we had found previously our pre-sale telephone call was answered promptly and gave us the confidence that the breezy moonlite wheelchair would be delivered promptly. We wanted the wheelchair and cushion delivered to our mother's care home, rather than the billing address and this proved to be no problem. The wheelchair was delivered very promptly in perfect condition, and the cushion followed on a couple of days afterwards. It is a good looking, well made, very stable, light, easy to push, and robust wheelchair with good adjustments. The footrests are particularly good to use, secure and adjustable, but can be released and taken off easily when required. It folds to a very compact size. All in all, excellent service, the breezy wheelchair is high quality and we are very pleased with it. We wouldn't hesitate to use Essential Aids again.