Well... What can I say other than a complete game changer. I had a stroke 2023, then had epileptic fits last year. So getting in and out the bath had always been a problem. Not only am I unable to bathe independently but lost the love of having a bath. Well now this little ray of sunshine had entered my life. It it's simple to use houses plug in where you would expect them to, in fact i at up the machine with no referral to the instructions it's that easy. You need to charge up the machine as it won't work properly without enough charge to allow it to go down in the bath and back up again, it's a safety feature and a good one at that. I charged it for at least 24 hours before first use. Fully inflated it suits at the top of the bath. This means you can climb into the bath and sit centrally on the seat. Use the remote button to go down. You need to stay central on the seat leaning into the back cushion so you don't wobble as the air comes out. The seat goes all the way to the bottom of the bath so make sure you put sufficient water in before hand otherwise you may feel a bit cheated on the level of water you are left with. Overall pump is a bit noisy going up, I'm deaf anyway so no bother to me. Confidant going up and down, felt very safe using it with my husband on standby. I feel like I can now enjoy a bath when I want one. Getting out was nice and easy, using the up button you are raised to the top of the bath, allowing you to sing your legs over the top. You can dry yourself staring seated. It also helps you to dress lower parts that you may have previously struggled with like trousers and socks. I'm so glad I purchased this, wish I had it sooner.