Very impressed with the service and product supplied. Ordered online from Australia for my 91 year old sister living in Yorkshire. She has bern so thankful for the mobility aid and has received comments from hospital staff and her doctor how well made the rollator is and that they had not seen a similar design before. Thank you for such excelkent service, it is great comfort to me to be able to assist my sister in this way, living so far away from her.