Just arrived today in a huge box. My mum unpacked it and bought it in. She is very happy with it. Good, strong and secure. Plus being very light it is easy for her to manouver. On it's lowest adjustments as it came, she find it perfect for fit and comfort. This will enable her to get from the bedroom at night to the bathroom a she is a little unsteady on her feet when she gets up. May also get one for her to use in the garden and help her gardening experience again. First class product though and well worth the money.