I'm very happy with the clear polycarbonated mug - I like seeing the contents. I'm tetraplegic so have no finger control - I therefore need a mug with a large long open ended handle which the mug has - however there is not quite enough space to get my knuckles through so I don't have as much control as I would like in holding the mug. I thus give the mug 4.5 out of 5 for my particular hand size.