This rollator was delivered exactly as the delivery partner specified. It is exactly what I wanted. Very sturdy but lightweight and easy to manoeuvre. The handles were easy to fix on and at the correct height position for me. It glides well, folds down to compact size to go into a car boot, or to get on and off public transport. The bag is perfect for getting a few items whilst shopping. I really like this product and the price was good value too.